This article provides specific and practical techniques for measuring the performance of your company’s sales managers. Perhaps no position in the sales organization has less accountability than the sales manager position—in part because many companies don’t know how to measure sales manager performance. For example, the primary (and sometimes only) metric most companies use to … Read full article

The beginning of the new year is the perfect time for sales managers to make plans to achieve breakthrough sales performance in 2021. One year ago you had strategies for success, but then the pandemic hit, and everything changed. Like everyone else, you probably spent the year “dancing on a shifting carpet” to make your … Read full article

Read this article to discover 5 sales coaching strategies for maximizing  2020 sales. Good, structured sales coaching has been found to increase win-rates by as much as 30%. High-quality sales coaching helps your salespeople better understand each sales opportunity, identify gaps in their thinking or approach, and develop more skillful plans of action. Here are … Read full article

Surveys have found that 82% of managers worldwide consider culture fit one of their top priorities when hiring people. That matches my own experiences, leading me to this question: do sales managers unknowingly discriminate when hiring reps for culture fit? So I was intrigued when I recently read an article by Lauren Rivera, professor of … Read full article

For remote sales managers, this article describes three things you can do to improve the quality of your remote sales coaching. Better quality sales coaching is the key to improving your team’s morale. One of the biggest fears that salespeople have with a remote sales manager is the fear of being micromanaged. According to the … Read full article

“Selling is Hard, Buying is Harder” by Garin Hess. A counter-intuitive sales book that delivers solid how-to’s According to author Garin Hess, the key to success in sales is for salespeople to take charge of the buying process in order to help your customer sell for you. That’s a real role reversal. This book shares … Read full article

This article describes how to hire a coachable salesperson. Here are the tangible qualities that sales managers should look for during the interview process to accurately predict whether or not a sales candidate will be coachable. When hiring a salesperson, sales managers are increasingly telling me that they’re paying more attention to “coachability” — mostly … Read full article

This article provides four questions that you can ask a sales manager to quickly judge if he or she is a great sales manager, or not. If you currently are a sales manager, ask yourself these four questions to assess your own sales management skills and areas for improvement. Do all of your salespeople implement … Read full article

This article describes the 5 biggest mistakes that new sales managers make, and how to avoid them

This article provides seven powerful sales questions along with the reasons why you should ask them. These questions can help you expand customer needs, shift your prospect’s focus from price to value and improve your understanding of the buyer’s thinking. The questions you ask your prospects are more important than anything you say. Here are … Read full article