Effective Sales Leadership in Customer Meetings Empowers Your Team

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The Pitfalls of Taking Over Customer Meetings. Sales managers often join their sales representatives during prospect meetings with the intention of providing support, guidance, or lending their expertise. However, an all-too-common scenario occurs where the “superman” manager unintentionally dominates the meeting, steering the conversation and attempting to close the sale themselves. While perhaps well-meaning, this … Read full article

Four Keys to Effective Funnel Management for Sales Teams

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A Sales Manager’s Roadmap for Guiding More Potential Customers to Purchase. Every company benefits from implementing a funnel model that strategically guides potential customers through the steps needed to ultimately make a purchase. Effective funnel management is not just about organizing sales activities—it provides deeper insight into the true status of deals. By consistently managing … Read full article

The Importance of Sales Coaching for Managers

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Driving Success Through Focused Input and Daily Engagement Sales management is both an art and a science. At its core, it revolves around fostering a culture of results, but the challenge lies in how those results are achieved. For many sales managers, the temptation to focus solely on end-goals—the sales numbers—can inadvertently create blind spots … Read full article

Optimizing Sales Managers’ Performance

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Actions to Start and Stop Doing Over the last twenty years, systematic surveys and interviews with salespeople that I have participated in have illuminated consistent themes that shed light on the effectiveness of sales managers. These insights hold profound value, offering a roadmap for sales managers looking to refine their leadership style and drive performance … Read full article

4 Secrets of Superior Sales Managers

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Having collaborated with hundreds of sales managers for over three decades, I’ve gained insights into the pivotal sales management skills that distinguish success from mediocrity. This article highlights four key practices that exceptional sales managers implement, setting them apart from their peers. 1. Superior sales managers observe their salespeople differently A common mistake I see … Read full article

5 Bad Habits for Sales Managers to Correct

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In today’s pressure-packed sales management world, a sales manager who doesn’t have the time or energy to deliberate the best course of action may develop time-saving, automatic practices (also known as bad habits). A bad habit is a tendency to handle familiar situations in a way that typically provides the sales manager with instant satisfaction … Read full article

5 Essential Skills for Sales Managers in 2025

5 Essential Skills for Sales Managers in 2025

Read this article to discover the five essential skills sales managers must master to make 2025 the best year ever. In July 2024, a corporate client with over $75 billion in annual sales had 20 of their company’s sales managers complete my online sales management training program. Three months later, these program participants were surveyed … Read full article

What to Say to Your Underperforming Sales Rep

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For years, I’ve been asking sales managers whether they have one or more chronic underperformers on their team. Hundreds and hundreds of managers have told me “yes.” Then I ask two more questions: First, “How long have you known about this?” The answers range from months to years! And now the most difficult question: “Why … Read full article

6 Weeks to a More Successful Sales Team

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Building a better sales team is the most important responsibility of every sales manager. But too often, managers get distracted by the daily chaos of their lives. Here are five steps you can take over the next six weeks that will improve the overall success of your sales team quickly. Week 1: Start interviewing You … Read full article

2 Sales Management Tips For Improving Team Results

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Every month you and your salespeople get judged and paid on sales results. So having a sales team culture focused on results is healthy and necessary. But one of the most important messages I try to imprint on my clients is that there is a huge difference between monitoring results and improving results. Imagine a … Read full article