Mistake #9 Inconsistent recruiting and selection program. We have all hire somebody that didn’t work out the way we thought they would, so we all know the cost of a bad hiring decision….or do we? What about those candidates that we don’t hire? I learned this lesson years ago when I rejected on particular candidate … Read full article
Negotiate Price Late in the Sales Process, Never Early There is no reason to discuss price until buying desire has been aroused. If you customer doesn’t need it, any price is too high. Discuss price only when buyers recognize what they need and why the need it. Lowering price does not necessarily make a product … Read full article
Customers have higher expectations, and more buying power than ever. They have more options as well. Therefore, companies striving to be the best have made customer satisfaction and retention the cornerstone of their business strategy. To achieve business success, the best companies add to this cornerstone product innovation and quality, and a productive and responsive … Read full article
Your client has certain expectations of you and your product or service. If their expectations are met, or exceeded, they will be satisfied. Simple. Not always. For your product to be successfully implemented into the client’s daily working life, the client must move through a learning process. This process can be described through five phases, … Read full article
For over 200 years the US Constitution has served as the system of fundamental laws and principles of our society. This amazing document has served as the cornerstone of our democracy. A reflection of our Founding Fathers’ core values, the Constitution has kept our society on track since 1787, and has certainly contributed significantly to … Read full article
Hold a contest, for example an afternoon off of work to go golfing as a team. Set a team goal that must be met for anyone to qualify, then set individual goals Create an individual development plan for each employee. Work with team members to create development plans that are customized to each person. The … Read full article
Have an important decision to make? Let the team decide! Or at least invite them to consult with you. They are, after all, the ones who will feel the impact the most. Besides, you’ll probably end up with a better decision – one that team members will support because they helped make it. A Crash … Read full article
For over 200 years the US Constitution has served as the system of fundamental laws and principles of our society. This amazing document has served as the cornerstone of our democracy. A reflection of our Founding Fathers’ core values, the Constitution has kept our society on track since 1787, and has certainly contributed significantly to … Read full article