In my online sales management programs, I tell sales managers that they should spend at least 20% of their time—8 hours a week—coaching their salespeople. The predictable reactions are a mix of incredulity (“Where am I going to find that kind of time?”) and skepticism (“My salespeople get a lot of training. How is that … Read full article
Imagine it’s a typical workday and one of your salespeople bursts into your office or calls you on the phone. “Hey, Boss! Guess what! I have an inside track on that MegaCorp deal. It’s looking really good! This could be the biggest deal I’ve ever landed!” Pop quiz: What do you do as this person’s … Read full article
Should sales managers focus on results? Absolutely, but problems with sales teams arise when sales managers focus ONLY on results rather than observing and improving the inputs of the sales process. Sales results are an inescapable metric of the sales profession. But sales managers who want their teams to improve results have to pay attention … Read full article
This article provides five sales coaching strategies designed to maximize your team’s sales results. Good, structured sales coaching has been found to increase your team’s win-rate by as much as 30%! High quality sales coaching helps your salespeople better understand each sales opportunity, identify gaps in their thinking or approach, and develop more skillful plans … Read full article
With the Great Resignation happening in today’s business, where many people have quit their sales jobs, sales organizations have to hire more salespeople and often accept candidates with less experience than past hires. New salespeople, especially those with only a year or two of experience, need more guidance and structure as they try to learn … Read full article
This article provides six reasons why online sales training is better than in-person training for improving sales performance. Any company considering a sales training program in 2022 should read this article. Over the past months, sales organizations of all sizes have experienced an increasing number of salespeople who quit. As a company’s number of salespeople … Read full article
I mentioned in a recent blog that many experts are predicting the turnover of salespeople to pick up now that the pandemic is easing. That means sales managers have to hone their ability to identify and hire more top candidates, and then create a successful plan for onboarding new sales hires. Here are three tips … Read full article
Having a feedback loop is essential for building a sales team that achieves consistent sales growth through ongoing improvements in sales skills and team members’ attitudes.
Suppose for a moment that 25% of your sales team quit before the end of 2021. Recent polling suggests this sales turnover problem is possible.
This article provides specific and practical techniques for measuring the performance of your company’s sales managers. Perhaps no position in the sales organization has less accountability than the sales manager position—in part because many companies don’t know how to measure sales manager performance. For example, the primary (and sometimes only) metric most companies use to … Read full article