Strategies for Defeating Your #1 Competitor

The # 1 competitor you face today isn’t another company. It’s the customer’s decision to do nothing, to make no change at all. You can hear your #1 competitor talking, every time a prospect voices a value objection. Objections like “I can’t afford it,” “It’s not a priority,” It’s not in our budget, “ “We … Read full article

Drinking from the Fire Hose-A New Hire’s Dilemma

If your company has only one product to sell, and only one decision maker type to sell to, read no further”¦ Many Sales VPs are frustrated by the slow start of their new-hire salespeople – the time it takes a new-hire to learn enough to arrive at sales proficiency, and achieve quota. Your new-hires are … Read full article

How Sales Managers Can De-Motivate the Team!

Sales managers often don’t realize that they can sometimes be a strong de-motivating force for their teams. Our company has delivered sales management training all over the world. Recently we have begun asking our participants to “think of the worst boss they have ever had, and identify the specific behaviors that boss had that discouraged … Read full article

Diagnose Deeper Needs And Create A Bigger Perception Of Value

What are the most common objections that you hear from prospects and customers? Chances are, they are what I call “value objections.” Objections like, “I can’t afford it”, “it’s not a priority” or “it’s not in our budget””¦ We have bigger problems”¦ We’re doing OK with what we have… The absolute worst value objection is … Read full article

What Does “Understand the Customer’s Buying Process” Really Mean for Your Salespeople?

Many thought leaders today are talking about the importance of understanding your customer’s buying process, and aligning your sales strategy accordingly. But what does that mean? Pam, a sales manager for a leading office technology solutions provider, received an RFP for an opportunity to sell 600 monitors to a healthcare facility with 20 locations. The … Read full article

Scratch Beneath the Surface to Make Better Hiring Decisions

Talented salespeople can make big things happen for you and your company. Perhaps there is no more important decision that a sales manager makes than the decision to hire a new salesperson. One new-hire can change the entire culture of your sales team – for better or for worse. Tweaking the standard interview questions to … Read full article

Top 5 Reasons to Slow Down Your Sales Process

Last night I was watching a baseball game between the San Francisco Giants and the Milwaukee Brewers. It was a hard-fought game, with the Giants prevailing in the 14th inning. After the game the Giants coach was asked what he said to his erratic pitcher during a visit to the pitcher’s mound at a critical … Read full article

To Become a Better Sales Coach You Need to Think Differently

Have you ever considered what made you successful when you were a salesperson? You were, and still likely are, action-oriented, decisive, and adept at problem solving. These sales attributes were rewarded as a salesperson – and then you got promoted and everything changed. Except – perhaps – you. Now I ask you to consider – … Read full article

Sales Coaching Should be a Sales Manager’s #1 Priority

Recently I was working with a group of sales managers and I posed this question- When you arrive at your office on a typical day what would you say is your #1 priority? Some of the answers I received were Reacting to my boss i.e. answering questions, following directives, etc. Prioritizing my day according to … Read full article

How to Manage and Lead your Millennial Salesperson

I often get asked about coaching millenials—the youngest members of the sales force (under age 34), who are the fastest growing segment in today’s workforce. While sweeping statements about an entire generation can never be 100% true for any individual, there are a few factors that do separate millennial salespeople from both Baby Boomers and … Read full article