The best Sales Managers turn failures into teaching lessons. A failure is a failure only when we don’t learn from it. When people make mistakes, encourage them to share their experiences in order to help others avoid similar problems. This can be a great motivational tool because you focus on learning rather than assigning blame. Just remember that it takes guts to admit mistakes – especially in front of others. So be certain to thank each person for his or her courage.
Sales leadership is easy when your stock price is high. Be tough during tough times. As Vince Lombardi said: “It’s not whether you get knocked down, it’s whether you get up again.” To keep your team motivated, you need to show resilience, recovery, and “contagious enthusiasm” for the mission of your team – especially when your job challenges are significant.
Help others on your sales team develop by delegating the lead on certain activities and projects. Most of us like “being in charge” – at least some of the time.