Get Sales Feedback from your Customer January 3, 2011 by Kevin Davis To get a quick impression of how you’re doing, ask the customer, “On a scale of 1 to 10 with 10 being great, how would you rank our solution?” Whatever the answer is, ask, “What would it take to get to a 10?” Kevin F. Davis is the author of The Sales Manager’s Guide to Greatness”, which was named the 2018 Axiom Business Book Award Winner, Silver Medal. Kevin is also the author of Slow Down, Sell Faster!”.