Can Your Sales Managers Teach Your Reps to Hit Home Runs?

A baseball player swinging at the ball with his bat.


Financial offerings warn that past performance is no guarantee of future success. Shouldn’t sales managers carry the same warning?

Too many companies tend to shoot themselves in the foot by investing the bulk of their training resources on their sales reps and ignoring training for those responsible for managing their reps’ performances. Star results as a rep don’t automatically translate into managerial success.

The fact is, most sales managers have never received formal sales management training. Untrained sales managers are a big reason rep training itself may fail to bear fruit, or more specifically, to impact sales results. That hurts your bottom line.

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Sales Leadership Lessons I Wish I Could Have Given to My Younger Self

A close up of an hourglass on the floor


Like most sales managers, I spent several years as a sales rep before promotion to a sales management position. Here’s what I know now that I wish I could have advised my newly-promoted self back in the day:

Your top sales rep may not be your best choice for promotion to sales manager

I had a sales manager opening to fill, and two quota-producing salespeople I was considering for the promotion. My top producer, Mike, was an exceptional salesperson. He had a “motor” that was 2nd to none and was consistently 120% of quota. He was highly competitive and incredibly hard-working. When Mike won a big sale he’d get very jazzed, but when he lost a sale he could get down in the dumps.

My #2 producer, Darren, consistently produced at 100-110% of quota. Darren was more even keel than Mike.

Naturally, I promoted Mike, my top producer because he sold more. It was a huge mistake!

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