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Actions to Start and Stop Doing Over the last twenty years, systematic surveys and interviews with salespeople that I have participated in have illuminated consistent themes that shed light on the effectiveness of sales managers. These insights hold profound value, offering a roadmap for sales managers looking to refine their leadership style and drive performance…

Having collaborated with hundreds of sales managers for over three decades, I’ve gained insights into the pivotal sales management skills that distinguish success from mediocrity. This article highlights four key practices that exceptional sales managers implement, setting them apart from their peers. 1. Superior sales managers observe their salespeople differently A common mistake I see…

In today’s pressure-packed sales management world, a sales manager who doesn’t have the time or energy to deliberate the best course of action may develop time-saving, automatic practices (also known as bad habits). A bad habit is a tendency to handle familiar situations in a way that typically provides the sales manager with instant satisfaction…